💰 Refund Policy

Effective Date: [23/10/2025]

At Natural Cares Hub, we aim to provide clear, reliable, and high-quality wellness content. Since our products are digital downloads, please read this policy carefully before making a purchase.

1. Digital Products (eBooks, Guides, and Programs)

All of our digital items — such as eBooks, wellness plans, and downloadable PDFs — are non-refundable once the file has been downloaded or accessed.
Digital content cannot be returned like a physical item, so refunds are not possible after delivery.

However, if you experience technical issues (e.g., file not opening, duplicate charge, wrong file sent), contact us within 7 days of purchase at info@naturalcareshub.com. We’ll verify the issue and either replace the file or issue a refund at our discretion.

2. Duplicate Purchases

If you accidentally purchase the same product more than once, email us with both order numbers. We’ll process a full refund for the duplicate order.

3. Unauthorized Transactions

If you notice a charge you didn’t make, contact us immediately. We’ll investigate and coordinate with the payment gateway to resolve the issue quickly.

4. Product Quality Concerns

If you believe the file is incomplete or contains an error, let us know. We’ll review it and, if confirmed, send you an updated version free of charge.

5. Contact for Refund Requests

📧 Email: info@naturalcareshub.com
Include your order number and a brief explanation.

We respond to refund inquiries within 2–3 business days.

6. Policy Updates

This Refund Policy may be updated periodically. The latest version will always appear on this page.

Natural Cares Hub — We value your trust and strive for fairness in every purchase.